PRIVACY POLICY

Kadeolita LLC | www.kadeolita.com | Effective Date: March 8, 2026

1. Introduction

Kadeolita LLC ("we," "our," or "us") is a Detroit-area courier company specializing in time-sensitive, regulated, and medical transport throughout Michigan and select Midwest locations. We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy describes how we collect, use, share, and protect information when you visit our website at www.kadeolita.com, contact us, or use our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

•       Name, company name, and job title

•       Email address and phone number

•       Mailing or service address

•       Pickup and delivery details

•       Payment and billing information

•       Communications you send us via email, phone, or contact forms

2.2 Information Collected Automatically

•       IP address and browser type

•       Pages visited and time spent on our site

•       Referring website or search terms

•       Device and operating system information

3. How We Use Your Information

We use the information we collect to:

•       Process and fulfill your courier and transport service requests

•       Communicate with you about your orders, deliveries, and inquiries

•       Send service updates, confirmations, and notifications via email or SMS

•       Improve our website, services, and customer experience

•       Comply with legal obligations and industry regulations

•       Respond to customer service requests and support needs

4. Data Sharing

We respect your privacy and are committed to keeping your information secure. The following data sharing practices apply:

•       Customer data is not shared with third parties for promotional or marketing purposes.

•       We do not sell, rent, or trade your personal information to any third party.

•       We may share information with trusted service providers who assist in operating our website or conducting our business, strictly as needed and under confidentiality obligations.

•       We may disclose information when required by law, court order, or to protect the safety of our customers or the public.

Mobile Opt-In Data: Mobile opt-in and consent information are never shared with anyone for any purpose. Any information sharing described elsewhere in this policy expressly excludes mobile opt-in data and SMS consent.

5. Messaging Terms and Conditions

By providing your phone number and agreeing to receive text messages from Kadeolita LLC, you consent to receive SMS/text messages from us at the number 347-514-0626 regarding informational updates and marketing communications related to our services.

 

Please review the following important terms:

•       Consent is not a condition of purchase. You are not required to provide consent to receive text messages in order to use our services.

•       Message frequency varies based on your interactions and service activity.

•       Message and data rates may apply depending on your mobile carrier and plan.

•       To unsubscribe at any time, reply STOP to any text message you receive from us.

•       To request assistance, reply HELP or contact us directly.

•       Mobile opt-in information is never shared with third parties.

 

For questions or support regarding text messaging, you may contact us at:

•       Phone: 347-514-0626

•       Email: contact@kadeolita.com

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You may adjust your browser settings to decline cookies; however, some features of our website may not function properly without them.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements

9. Your Rights and Choices

Depending on your location, you may have the right to:

•       Access the personal information we hold about you

•       Request correction of inaccurate or incomplete information

•       Request deletion of your personal information

•       Opt out of marketing communications at any time

 

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Kadeolita LLC

Website: www.kadeolita.com

Phone: 347-514-0626

Email: contact@kadeolita.com